Return Policy

Returns & Exchanges :

We know that sometimes you buy something that doesn’t work out the way you had hoped, and for that reason we did our best to make a return policy that is helpful for you. If you are not fully satisfied with the quality of the products you bought, simply bring it back with your receipt/invoice/purchase documents and we will gladly returns and exchange within 7 to 10 working days from the time of receiving the product .But Shipping costs are not refundable .

What qualifies as a return?

Any product would qualify as a return if it meets any of the following conditions:

1. Wrong product, size or color
2. Damaged product
3. Product lost in shipment
4. Products with major quality defects

How do I return an item?

The original invoice slip and exchange form must be enclosed with all returns or exchanges. If you no longer have the return/exchange form please click here to download the form. Please be sure to print out the form, complete all required information and include it with your return items. We do not accept returns or exchanges without the original invoice slip. You can return your items through courier service to our Dhaka Office or our poshakshop.com outlets-01 at the following address:

Dhaka Office at the following address:

• Poshakshop.com Limited
• House # 25, Road # 14 (First Floor),
• Sector# 3, Uttara Model Town,
• Dhaka ,Bangladesh.

Alternatively you can bring your return items at any of our outlets at the following address:

Poshakshop.com (Outlet-01)

• Muktijuddha Hazari Market,
• Hazrabari Pouroshova,
• Melandaha, Jamalpur, Bangladesh
  

Exchanging items online and at our outlets:

Fill out the Return and Exchange Form and indicate the item(s) that you would like to exchange. Pack your exchange securely in the original package and attach the invoice slip and exchange .